Frequently asked questions
Search the answers below, or contact us if you cannot find what you need.
What is TagVomo?
TagVomo is a printed QR tag for vehicles, children’s bags, pets, keys, luggage, laptops and phones. Anyone can scan it with a normal phone camera, pick a reason and send you a private alert, without seeing your phone number.
Does the person who scans need an app?
No. The scan page opens in the phone browser.
Can a scanner see my phone number?
No. Stored owner and emergency-contact numbers are not part of the public scan response. Messages are relayed to you.
How do I get a tag?
Order from the shop, then link it with Activate a tag. If a local partner sells you one, they can help you activate it with your consent.
How much does it cost?
See Pricing for the current one-time tag price and yearly renewal. The base QR identity does not expire. Paid channels such as calls or WhatsApp renew separately.
How do I pay?
Online payment in India via Cashfree when it is enabled for your order, or a recorded bank transfer where offered. We never store card or UPI numbers.
How do I track my order?
Use Track order with your order ID and access key.
Where do I manage my tags?
Your account dashboard at /dashboard. Sign in with your e-mail and password to see orders, alerts, set do-not-disturb, manage documents, renew, replace or disable a tag.
I lost my owner key. What now?
Use the recovery option in My account. It sends a short-lived one-time code. Never share the code with anyone, including TagVomo staff.
What if someone misuses the scan page?
Messages are rate limited per tag and owners can block, silence or disable a tag. You can also report a problem through Contact.
Can I stop alerts at night?
Yes. Do-not-disturb and channel rules are in My account.
Do calls and WhatsApp work?
Masked calling and WhatsApp alerts are optional, need a paid period, and depend on the provider being configured for your region. If they are not available the alert still reaches your in-app inbox.
What is the Health Emergency Profile?
A free profile linked to an active tag. Owner-selected fields such as blood group or allergies can appear during an emergency scan. Full medical history stays locked behind verified doctor sign-in and a patient OTP. See Health QR.
Does TagVomo track my location?
No. There is no GPS tracking. A scanner may choose to share their own location with you, only if they grant browser permission.
What if I sell my vehicle or replace a tag?
Use the transfer or replace options in My account, or contact support. A damaged or lost tag can be replaced without losing your settings.
How do I delete my data?
Download or request erasure from My account, or write to support@bidua.in. See Data retention.
Which cookies do you use?
Only functional storage. No advertising or analytics cookies. Details are on the cookie policy.
How do I report a security problem?
Email support@bidua.in. See Responsible disclosure.
Can schools, hospitals, enterprises or developers use TagVomo?
Those programmes are in early access and not launched. You can register interest on the Enterprise, Schools, Hospitals and Developers pages.
Can I become a local partner?
Yes. TagVomo works through C&F partners (one or more per state), distributors (any number per district) and agencies. Write to support@bidua.in to become a C&F or distributor, ask your district distributor for an agency account, or sign up as an agency on the Franchise page where no distributor serves your area yet.
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